Frequently Asked Questions
How do I care for my RAMBLEROSE leather bracelet?
Ramblerose bracelets are made with genuine leather that will soften and build character with time and wear. You will not need to use any kind of leather protectants or conditioners, as it may change the color of the leather. Various leather cleaners will also be too harsh on any embroidery, gemstones, or metal components on your bracelet. The best way to clean your bracelet is with a damp cloth, gently rubbing the affected areas with a mild soap. Our best recommendation is not to submerge your leather bracelet under water, but it will not necessarily be detrimental to the piece. We recommend keeping your Ramblerose pieces away from contact with harsh conditions, like direct sunlight, rain, and snow.
How do I care for my RAMBLEROSE necklaces?
Ramblerose necklaces use a mixture of gold/silver fill chains or gold/silver plated chains. The delicate plated chains will have a tendency to tarnish more quickly, especially when placed directly under water. If you need to clean your piece, be gentle and use a mild soap. We recommend keeping your Ramblerose pieces away from contact with harsh conditions, like direct sunlight, rain, and snow.
Does RAMBLEROSE contain any nickel?
All Ramblerose necklaces are nickel-free. On the leather bracelets, the snaps and studs that appear like silver contain a nickel base. The snaps and studs that appear like gold contain a brass base, and will reach a vintage look with wear and tear.
Can I design my own RAMBLEROSE?
Yes! If you would like to design your own bracelet or necklace based on the components shown on Studdly.com, please feel free to send your inquiry to firstname.lastname@example.org. Via email, we can design a custom Ramblerose that suits your needs. Pricing will vary based on the nature of the order and the materials used.
When will my order be shipped?
Unless otherwise noted, your order will be shipped within one week. Occasionally, made-to-order products could take longer when in high demand or when waiting on a new shipment of supplies. Custom orders will add approximately 2 weeks time to your ship date.
Can I return my RAMBLEROSE after I’ve received it in the mail?
You can return your Ramblerose within 30 days of purchase. You will be responsible for covering the return shipping cost. Once received in its original condition, you will receive a full refund of the original purchase price.
How will I be charged?
Ramblerose will charge your card through Stripe, the payment partner of Squarespace. Stripe is a highly trusted e-commerce payment system, with a level 1 PCI Certification, the most stringent level of certification.
What will you do with my information?
We will not share your information with any 3rd parties. You can unsubscribe from our mailing list at any time.